Terms of service
OVERVIEW
This website is operated by CPD Central (Pty) Ltd . Throughout the site, the terms “we”, “us”, “our”, “CPD Central ” refer to CPD Central (Pty) Ltd. CPD Central offers this platform, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
SECTION 1 - ONLINE STORE TERMS
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
CPD Central Policy on Reimbursement of Course Fees
At CPD Central, we understand that emergencies can arise, and we aim to accommodate our participants as fairly as possible. Our policy regarding the reimbursement of course fees in cases of emergencies is as follows: Eligible Emergencies for Full Refund:
1. Death in the Immediate Family: In the unfortunate event of the death of an immediate family member.
2. Funerals in the Immediate Family: Attendance at the funeral of an immediate family member.
3. Illness Requiring Isolation: If the participant is diagnosed with an illness that requires isolation.
4. Hospitalisation: In cases where the participant is hospitalized.
5. Emergencies at Work: Situations at the participant’s workplace that demand immediate attention and prevent attendance.
Refund Process:
- Participants must notify CPD Central of their inability to attend due to one of the eligible emergencies as soon as possible.
- Appropriate documentation may be required to verify the emergency (e.g., a medical certificate, death certificate, or a letter from the employer).
Reimbursement:
- Upon receipt and verification of the necessary documentation, CPD Central will process a full refund of the course fees.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us (email [email protected]).
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or timelier sources of information, especially regarding specific site conditions. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS
Certain products may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
If a product was ‘bought out’ but did not yet reflect it on the website, we reserve the right to inform you and omit it from your order and refund you.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made (take specific note of this as the content of the email could include the details of your orders, which could be of a sensitive or private nature). We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input – for example the delivery services.
You acknowledge and agree that we provide access to such tools "as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools (specifically the delivery services) offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 - SHIPPING
In The case of parcels needing to be delivered, you acknowledge and accept that parcels could take up to seven working days to be delivered, provided that all the documentation was correct and all payments reflected correctly on our bank account.
Last Updated: July 2021
SECTION 9 – MODIFICATION OF TERMS
CPD Central reserve the right to modify the Terms of Use. The latest revision date will reflect on the top of the Terms of Use page. We will notify you of updates at least fourteen days before it comes into effect, via email. You may terminate your agreement with us, without any notification period, if you no longer agree with updated Terms of Use. If, however, you do not terminate your agreement with us before the new Terms of Use become effective, we will deem it approved by yourself.
SECTION 10 – REGISTERING AND ACCOUNT
In order to buy on CPD Central you will have to register with us. If you open an account in the name of a company or legal entity, you warrant that you have the authority to do so and that these Terms of Use are enforceable on the relevant legal entity.
You can register using an email address and password or through and SNS Account (Facebook, Google, etc) if available on the registration page. You can disable the connection with the third-party social network by accessing “Settings” on the CPD Central 3 platform.
It remains your responsibility to ensure that we have your up to date, accurate and correct information at all times.
The confidentiality and security of the information on your CPD Central account remains your responsibility, you may not provide the information to any other third party. You must notify CPD Central immediately if you suspect that your account has been compromised, even if it is only a suspicion. You are liable for all activities conducted through your CPD Central Account. Not informing us of your compromised account result in your negligence, for which you will be held liable.
SECTION 11 – CONTENT, INTELLECTUAL PROPERTY
You will not copy, rework, adjust, re-use, sell or resell any of the content found on the CPD Central platform.
CPD Central is granted authority to use any of the content on the platform for promotional and marketing purposes on any media. CPD Central will never claim to own the Course writers’ content unless purchased from them through an SLA or Buy/Sell Agreement.
CPD Central may remove any content or Professional Account, without a warning period, should it become known that any of the above terms have been violated.
CPD Central supports the protection of copyright and expect both Professionals and Clients to do the same. Should you become aware of any possible copyright infringement, please contact us so we can look into the matter and take the necessary steps to ensure that all trades on the platform are above board.
SECTION 12 – FEES
CPD Central charges a service fee as a percentage of the product price. The service fee is included in the price paid by the client.
The service fee includes hosting costs, transaction fees, administration fees and other miscellaneous costs involved in managing an online platform.
Should it become known that direct trade has taken place between a Professional and Client using the digital material on the CPD Central site, the matter will be investigated and CPD Central reserves the right to name and shame the Professionals and remove them from the platform.
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